Let’s Go From The Whiteboard: Supporting Transitions in Work Through Whiteboard Capture and Reuse

Published in ACM Conference on Human Factors in Computing Systems (CHI), 2010

Recommended citation: Branham, S., Golovchinsky, G., Carter, S. Biehl, J.T. 2010. "Let's Go From The Whiteboard: Supporting Transitions in Work Through Whiteboard Capture and Reuse." In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '10). ACM, New York, NY, USA, pp. 75-84.

The use of whiteboards is pervasive across a wide range of work domains. But some of the qualities that make them successful–an intuitive interface, physical working space, and easy erasure–inherently make them poor tools for archival and reuse. If whiteboard content could be made available in times and spaces beyond those supported by the whiteboard alone, how might it be appropriated? We explore this question via ReBoard, a system that automatically captures whiteboard images and makes them accessible through a novel set of user-centered access tools. Through the lens of a seven week workplace field study, we found that by enabling new workflows, ReBoard increased the value of whiteboard content for collaboration.

DOI: 10.1145/1753326.1753338